Condello Limousine Services Frequently Asked Questions

What types of events or occasions do you cater to?

We provide limousine services for various events and occasions, including weddings, proms, corporate transportation, airport transfers, sightseeing tours, bachelor/bachelorette parties, and more. 

What types of vehicles do you offer?

Our fleet includes a wide range of luxury vehicles, such as sedans, stretch limousines, SUVs, and party buses. We can accommodate both small and large groups, ensuring a comfortable and stylish transportation experience.

How can I make a reservation?

You can easily make a reservation by contacting our customer service team via phone or email. Our representatives will guide you through the process, including selecting the appropriate vehicle, providing pricing details, and confirming your booking.

Are your drivers professional and licensed?

Yes, all our drivers are highly trained professionals with the necessary licenses and certifications. They have extensive experience in providing exceptional customer service, ensuring your safety and comfort throughout the journey.

What amenities are included in your vehicles?

Our vehicles are equipped with luxurious amenities, such as plush leather seating, climate control, state-of-the-art entertainment systems, tinted windows for privacy, refreshments, and more. Specific amenities may vary depending on the vehicle type.

Can I customize my travel itinerary?

Absolutely! We offer flexible travel itineraries to meet your specific needs. Whether you need multiple stops, route customization, or specific timings, our team will work with you to create a tailored experience that suits your requirements.

Do you provide airport transportation services?

Yes, we offer reliable airport transportation services. Our professional chauffeurs will monitor your flight's arrival time to ensure a timely pick-up. They will assist with your luggage and provide a smooth and comfortable journey to your destination.

What is your cancellation policy?

Our cancellation policy varies depending on the specific circumstances and the duration of the booking. It's best to refer to the terms and conditions laid out during the reservation process or consult with our customer service team for detailed information.

Are your services available 24/7?

Yes, we provide our services 24 hours a day, seven days a week, including holidays. We understand that transportation needs can arise at any time, and we are dedicated to meeting those needs promptly and efficiently.

Is gratuity included in the pricing?

By default, gratuity is not included in the pricing. However, our customer service team can provide guidance on appropriate gratuity amounts if needed.
If you have any further questions or require additional information, please don't hesitate to reach out to our customer service team.
We are here to assist you and make your limousine experience truly exceptional.